Zbet Privacy Policy — How Your Information Stays Secure

1 What Information We Collect

Zbet collects the information below to manage your account and ensure secure service. We only collect what we need — nothing more.

2 How Your Information Is Used

Zbet uses collected information only for limited and specific purposes. Below we explain in detail why and how your information is used.

• For account registration, verification, and management.
• To securely process deposit and withdrawal transactions.
• To provide customer support and resolve disputes.
• To prevent fraud, money laundering, and unauthorized access.
• To monitor gaming behavior and ensure responsible gaming.
• To inform you about relevant promotions and offers (you can opt out if you wish).
• To comply with legal obligations and meet regulatory authority requirements.
• For anonymous analytics to improve platform functionality.

Importantly, zbet uses your information only for the purposes outlined above. We do not sell or share your information with third parties for advertising purposes.

3 Information Sharing Policy

Zbet does not sell your personal information to anyone. However, limited information may be shared with trusted partners in specific circumstances.

• Payment Processor: Only the minimum required information is shared with the payment gateway provider to complete transactions.
• Identity Verification Service: During KYC verification, identity information is verified with a licensed verification provider.
• Legal authorities: Information may be required to be provided under court orders or official directives from regulatory authorities.
• Fraud Prevention: Anonymous information about at-risk accounts may be shared with recognized fraud prevention networks in the gaming industry.
• Business Successor: In any merger or acquisition, the new entity must comply with this same privacy policy.

4 Data Protection Measures

Zbet follows industry-leading standards to protect your information. Multiple layers of security keep your data safe.

• 256-bit SSL/TLS encryption — applied to all data transfers.
• Server protection with firewalls and intrusion detection systems.
• Regular security audits and penetration testing.
• Two-factor authentication (2FA) available for sensitive information.
• Data Access Control — only authorized staff can view specific information.
• Backup and disaster recovery plans — minimizing the risk of data loss.
• Staff receive regular data protection training.

If a data breach occurs, zbet will notify affected members within 72 hours per legal guidelines and take necessary action.

5 Cookies & Tracking Policy

Zbet's website uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser.

• Essential cookies: Essential for login sessions and security — disabling these will prevent the website from functioning properly.
• Performance cookies: To remember your preferences such as language and settings.
• Analytics Cookies: To understand which parts of the site are most used — all information is anonymous.
• Security Cookies: Used to detect fraudulent access.

You can control cookies from your browser settings. However, disabling essential cookies may limit some services.

6 Your data rights

Zbet believes every person should have complete control over their own information. We ensure the following rights for you.

• Right of access: You can request to see what information we have about you.
• Right to Correction: You can request correction of inaccurate or outdated information.
• Right to Deletion: After closing your account, you can request deletion of your information (except where legally required).
• Right to Restrict Processing: You can request to stop processing your information for specific uses.
• Data Portability: You can request to export your information in a structured format.
• Marketing Opt-Out: Contact support to stop promotional communications.

To exercise these rights, contact our support team. We typically respond within 7 business days.

7 Data Retention Period

Zbet does not retain information beyond necessity. Different types of information have different retention periods.

• Active Account Information: Retained while the account is active.
• Financial transaction records: typically retained for 5–7 years as legally required.
• KYC documents: retained for up to 5 years after account closure.
• Login and Session Logs: Retained for up to 90 days for security purposes.
• Support Contact Records: Retained for up to 2 years.
• Anonymous Analytics Data: Indefinitely (without personally identifiable information).

8 Child and Minor Protection

Zbet strictly prohibits providing service to anyone under 18 years old. We do not knowingly collect information from minors.

• Age verification is mandatory at registration.
• Age is re-verified during the KYC process.
• If a minor user is detected, their account is immediately closed and their information is deleted.
• Parents can notify support if they become aware of account use by a minor.

9 Privacy Policy Changes

Zbet may update this privacy policy as needed. Members will be informed before any significant changes.

• The date of change will be listed in the "Last Updated" section at the top of the page.
• For significant changes, notifications will be sent to your registered email or displayed on the platform.
• Continued use of the platform after an update means you have accepted the new policy.
• Older versions are archived with us — you can request them from support if needed.